This book is made possible by all the people who have come to my speeches, presentations, and classes over many years. Thanks for helping me learn how to be a better presenter and thanks for the opportunity to experiment with new ideas.

Thanks to Michael Nolan at New Riders for helping me decide on the topic of this book, and thanks to Valerie Witte for taking me on as her author. This is the third book that I’ve had the pleasure of working on with Jeff Riley, my development editor. He is the one who gets me to see the places where my ideas, writing, and approach are weak. He gently pushes until I make the changes that mean the reader will have a great experience. The “before Jeff book” is really different from the “after Jeff ...

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