
136 brilliant stress management
Staff turnover increases
Productivity falls
Quality drops
Complaints increase
Gossip and rumours increase
Bad atmosphere/low morale
Poor relationships, disputes, conict
Dissension, insubordination, poor industrial relations
Bullying
Increased late working – with or without formal overtime
Accidents and near misses
You must deal with it
If you have any managerial responsibility – whether as a front-
line supervisor or all the way up to managing director or chief
executive – you must deal with stress as soon as you are aware of
it. If you are a member of staff, and are aware of stress in yourself ...