
172 brilliant stress management
A word of warning
Please do not try to over-interpret a single gesture. Look for
patterns and clusters of signs. A single gesture usually means
nothing: I may touch my brow because I disagree, or maybe
because I have an itch. I may hug my arms around my body
because I am anxious, or because I am cold.
Recognising avoidance
Conicts tend to escalate when people avoid contentious issues
that need to get resolved, so the stakes have increased by the
time we confront them. So, you know that there is a problem,
but you don’t address it and, despite your hopes, it does not
go away. If you don’t discuss it, the distrust ...