Business Ethics and Corporate Governance, Second Edition

ROLE AND INITIATIVES OF VOLUNTARY ORGANIZATIONS

In developing countries, it becomes necessary for the government to play a major role in providing protection to consumers and promoting their interests through legislative action. However, it is found that though the government passes a series of legislations, their enforcement is very weak due to lack of adequate manpower, low penalties the Acts carry and corrupt practices of bureaucrats. In most of the advanced countries, the growth of consumerism through spread of awareness of consumer rights and strong consumer leadership have resulted in the emergence of voluntary consumer organizations, through which consumers are empowered to safeguard their interests in a much better, effective and involved ...