
Foreword / xiii
Introduction / xv
chapter one they talk about you – how leadership affects
the staff / 1
‘What am I doing here? (Maybe I’m not up to it …?)’ / 4
‘I didn’t realize how important it was to prepare for the top’ / 8
‘Get real, Mum and Dad, this is the modern world’ / 11
‘It’s tough being a female executive in a man’s world’ / 16
chapter two your behaviour is worth money – the links
between what you do and how the business is / 23
Behaviour and leadership style: does it make a difference? / 24
Can I change? Will it change my personality? / 27
‘If only …’ and ‘I should …’ / 34
We learn from what we do well, not from our mistakes / 39
Do I have to ...