Complete Leadership

point here is that it was not. It is also notable that Dave sought to

establish a good rapport with his small team, indicating that the

affiliative style was employed; he also undertook some of the hands-

on work himself, indicating a degree of pace-setting. The three styles

highlighted above, however, were the dominant ones.

Emotional intelligence

Added to the six leadership styles, a complete leader will be

emotionally intelligent. Much has been written about this concept

since it was first defined by Daniel Goleman and others in the 1990s.

as discussed in Chapter 2, there can be an unfortunate tendency to

write off ‘emotional’ or personal qualities as ...