March 2003
Intermediate to advanced
208 pages
5h 34m
English
Content preview from Complete Leadership
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Complete leadership in negotiations
A similar act of mature management to the one that Candy
demonstrated can be seen in the following anecdote from a human
resources manager. It takes us into the world of negotiations and
brinkmanship. But note how the same skill in handling the
combustible boss is used in handling combustible trade unions.
Sandra is an interim manager. As such, she always expects two
things. The unexpected and the need to adapt to her circumstances.
Her latest assignment was as an industrial relations specialist within
a leading international airport. This was a tough environment, male-
dominated and entrenched in tradition and one-upmanship. ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.