Complete Leadership

So, while in the coaching mode you might be directly equipping

someone with a new skill, when you are being authoritative or

democratic the aim is to empower and inspire, giving people the

vision or the space to make the most of their ability. The great thing

about the human condition is our endless capacity to improve and to

go on learning. This is true of you as a leader, as we hope this book

makes clear. It is equally true of every single member of staff whose

potential lies dormant in many organizations. Sales staff may be

empowered if they learn a new language, or if they are enthused to

meet the targets that you set.

In this way, delegation can ...