Complete Leadership

business versus democratic and participatory styles. Complete

leadership is a participative endeavour; it engages the collective, but

it involves direction and authority as well. It is about earning

genuine power and using it wisely. To do this we need to ditch the

unhelpful polarization of dictatorship and directionlessness.

As one business leader, Claire Hall-Moore of Accenture, points out:

‘All of these [management] elements need to pull together and

it is not always easy to keep the balance between delivery and

the people dimension when you are trying to meet some tough

targets. Continual feedback is very important, because it may be

that in a particular ...