
Behaviour and leadership style: does it make a
difference?
For some managers, it is conceptually difficult to accept that
changing something as personal as their behaviour can have benefits
that are measurable on the bottom line of a corporation.
Learning points from this chapter
◆ The performance of your people is a strategic matter.
◆ Investors are starting to ask about leadership capability and
succession planning.
◆ Emotional intelligence is the natural partner to rational
analysis.
◆ Industry and technical knowledge combined with a strong
leadership style make the complete leader.
◆ ‘If your head goes down, the business will follow.’
◆ There is no point ...