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ITIL 4の教本 ベストプラクティスで学ぶサービスマネジメントの教科書
book

ITIL 4の教本 ベストプラクティスで学ぶサービスマネジメントの教科書

by 最上 千佳子
March 2022
Intermediate to advanced
304 pages
8h 5m
Japanese
Shōeisha
Content preview from ITIL 4の教本 ベストプラクティスで学ぶサービスマネジメントの教科書
300
索引
数字・記号
2025年の崖 20, 178
3P
202
4 つの側面
50, 161, 225
π型人材
72
A~C
Adopt&Adapt 223
AIDMAの法則
93
AISASの法則
93
BMC
197
BSC
259
CDS
23
Chaos Monkey
120
CI
280
CL
78
COBIT
45
CSF
165, 211
CSR
200
D~G
DITS 23
DPI
23
DSV
23
DX
117, 178
DX レポート
20
ESG投資
203
GRC
121, 154
GRI スタンダード
154
H~K
HVIT 23
ISO
21
IT
186
ITIL
14
ITILクレジット
28
ITILマスター
28
ITSM
14
IT インフラストラクチャ
296
IT資産管理
270
IT 戦略
182
JSTQB
293
KPI
75, 165, 211
L~O
LPS 123
MBO
214
MP
25
OKR
165, 212
OODA ループ
143
OPEX
199
OT
186
P~R
PEM 215
People
135
PeopleCert
24
PESTLE分析
52, 193
POLISM
184
Progress
139
PSF
226
Purpose
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Publisher Resources

ISBN: 9784798174761