Key Management Models, 3rd Edition

71

Competing values

The big picture

The competing values framework is a model for judging the effectiveness of organisations (Quinn & Rohrbaugh, 1983), but it can also be used to assess and define supervision and management development programmes. The study by Quinn and Rohrbaugh was an attempt to gain a better understanding of organisational effectiveness criteria, which resulted in a multi-dimensional scaling or spatial model with three dimensions (Figure 71.1):

• internal vs external focus of the organisation;
• flexibility vs stability of the organisation;
• process vs goals orientation (the means to achieving the end).

When to use it

In ...