June 2021
Intermediate to advanced
608 pages
35h 33m
English
With this new retail environment as a backdrop, we now examine retailers’ marketing decisions in some key areas: target market, product assortment, procurement, services, store atmosphere and experiences, pricing, incentives, and communication. We discuss private labels later in this chapter.
Until it defines and profiles the target market, the retailer cannot make consistent decisions about product assortment, store décor, advertising messages and media, price, and service levels. Whole Foods has succeeded by offering a unique shopping experience to a customer base interested in organic and natural foods.
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