November 2000
Intermediate to advanced
306 pages
11h 15m
English
Content preview from Operational Risk and Resilience
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Crisis management can play a key role in both ensuring
operational recovery and safeguarding the reputation of
products in the marketplace.
Capacity management
Introduction
The ‘capacity’ of an organization is its ability to mobilize its
resources to generate output (supply) and satisfy market
demand. Capacity planning involves estimating future capac-
ity in the context of a dynamic market environment. Levels of
demand may fluctuate, either leaving organizations with too
much capacity because of low demand, or stretching their
resources to unreasonable limits. If resources are allocated
Operational delivery 105
Figure 3.1 Linking shareholder needs to an ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.