
Capacity management in financial and retail services and
utilities
Utility service providers such as telecommunication com-
panies, electricity generators, gas and water suppliers
depend on the capacity of their distribution infrastructure
to deliver services to industrial and commercial cus-
tomers. These organizations need to ensure that sufficient
resilience and capacity is built into the distribution infra-
structure to meet current and future demand.
Building spare capacity will involve strategic decision
making, consideration of likely future demand, changing
technologies and the economies of scale achieved by
implementing spare capacity in a single ...