November 2000
Intermediate to advanced
306 pages
11h 15m
English
Content preview from Operational Risk and Resilience
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lower complexity and risk than Route A, and there is
greater scope for flexibility when it comes to structuring
the final form of the SSC.
Main risks: Human capital may be lost as trained staff
may leave when the SSC is implemented. The costs are
heavily weighted towards the front end of the project.
Until the SSC is implemented, the platform may not
support new organization models.
Route D
The SSC idea is abandoned and it is chosen to outsource
the function. This may offer the business a greater focus
on core competencies, ‘guaranteed’ savings and early ben-
efits.
Main risks: Any outsourcing project involves a potential
loss of knowledge, as well as a loss ...
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