November 2000
Intermediate to advanced
306 pages
11h 15m
English
Content preview from Operational Risk and Resilience
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Sourcing management
Introduction
Outsourcing refers to the transfer of the management of a cor-
porate function or process to a third-party vendor. It has
become a major business trend in recent years. Some of the
most popular functions currently outsourced include IT,
human resources, finance, administration and separate busi-
ness processes particular to an organization.
O u t s o u rcing poses a number of critical operational risk issues.
Simply put, the operational change it necessitates, involving
human re s o u rces, physical assets, business processes, technol-
ogy and so on, can bring about new operational risk exposure s
that re q u i re extra manage ...
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