
The effectiveness of quality and progress control
If quality and progress control is not effective, then people will
simply not know if a project is overrunning, or building in
expensive defects that will subsequently need to be corrected at
large expense. When problems do eventually come to the fore,
it will then become even more difficult to communicate them
openly; doing so would require admitting that quality or
progress control has been ineffective to date. While people
may feel comfortable admitting that they underestimated
effort or costs, the admission that expensive errors have
occurred, or progress has not been tracked effectively, does not