November 2000
Intermediate to advanced
306 pages
11h 15m
English
Content preview from Operational Risk and Resilience
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People: Unplanned outages may arise as the result of the
direct actions of people. Examples are labour disputes
(strikes), shutdowns due to administrative decisions (stock
exchanges shutdown at panic) and so on.
The categories of causes should be based on common sense
and where appropriate, a pragmatic approach used.
An organization’s tolerance to both planned and unplanned
outages will vary depending on the nature of individual
processes. As the need for a zero outage tolerance (planned
and unplanned) increases, additional effort should be made to
ensure that potential causes of outages are identified and
covered by contingency measures.
Reliability
Reliability ...
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