October 2011
Intermediate to advanced
272 pages
6h 52m
English
The operations infrastructure is the backbone of any business. It integrates the processes, methods, and workflow that support the organizational transactions and forms the underlying framework guiding the way work is performed throughout the business. The operations infrastructure defines all of the methods the business will use. By continually searching for new ways to improve its infrastructure, the business is continually improving the way it operates, and the increases in efficiency will make it more profitable.
The operations infrastructure of a business is commonly confused with its organizational structure (that is, its organization chart). They are not the same things. The organizational structure ...
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