Set the Length
Problem: You need to decide how long each of the support phases lasts.
Now that you’ve determined how many releases you’ll support and to what level, it’s time to figure out how long each phase lasts. To do that, you’ll need to understand your users and your contributor community. There’s a certain minimum time where, if you don’t support a release for at least that long, your users will get mad and go find another software package to do the job for them. You want to go past that minimum.
Of course, each person has their own particular minimum, but in general, it comes down to how difficult the upgrade process is. That’s more than just the process of acquiring and installing the new bits. Changes in the UI and workflow increase ...
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