Track Bugs
Problem: The bug tracker is a disordered mess. You can’t tell any information about the bug reports without reading each of them individually.
From a program management level, you don’t care about individual bugs. Your concern is bugs in the aggregate, which means you need to be able to get information about the bugs as a set. This is only possible when you have consistent processes for managing bugs. Let’s dig into how to make that happen.
The problem statement at the beginning of this section assumes you already have a bug tracker of some kind. If you don’t, fix that first. You’ll see more about choosing a bug tracker in Bug Tracker, but for now, it’s enough to think about the tracker in general terms. Think about what you want ...
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