April 2010
Intermediate to advanced
272 pages
5h 23m
English
What: |
Determining the sources of a problem situation. |
When: |
Throughout a project. |
Results: |
Identified root causes for current or potential project trouble. |
Cause-and-effect analysis is applied in a wide range of situations, such as:
• Issue management
• Schedule control
• Cost control
• Scope change control
• Risk response planning
• Process improvement
• Creative problem-solving
• Failure diagnosis
There are many names for essentially similar processes, including root cause analysis; failure mode and effect analysis; “fishbone diagrams”; and Ishikawa diagrams, named for Dr. Kaoru Ishikawa, the Japanese quality-movement expert who popularized the concepts.
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