April 2010
Intermediate to advanced
272 pages
5h 23m
English
book
The Project Management Tool Kit: 100 Tips and Techniques for Getting the Job Done Right
by Tom Kendrick
Content preview from The Project Management Tool Kit: 100 Tips and Techniques for Getting the Job Done Right
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TEAMWORK PROCESS12Conflict Resolution
What: |
Gaining team agreement following a difference of opinion. |
When: |
Throughout a project. |
Results: |
Ongoing cooperation and team cohesion. |
Understand Sources of Conflict
Whenever people work together, there is potential for conflict. Avoiding disagreements begins with minimizing causes. Table 12.1 illustrates typical problems and remedies.
Table 12.1. Causes of conflict and their remedies.
Deal with Conflicts
Detect conflicts early and deal with problems while they are still small. Probe for information using open-ended questions, seeking to understand the source of the disagreement.
Conflict-management ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.