April 2010
Intermediate to advanced
272 pages
5h 23m
English
What: |
Using a systematic process to select one option among competing alternatives. |
When: |
Throughout a project. |
Results: |
Team buy-in for a decision that can be expected to deliver good results. |
Good decision-making begins with a clear, unambiguous statement of the question that needs to be answered. Avoid beginning to solve problems prematurely, before you understand the issues. Use cause-and-effect analysis to probe for the source of the problem, not just the symptoms. Decompose complex issues into a number of smaller, simpler ones.
Frame the question by defining what results a decision must produce. Define measures that signify successful resolution, and limit your considerations ...
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