April 2010
Intermediate to advanced
272 pages
5h 23m
English
What: |
Identifying and developing beneficial changes in processes used to do recurring work. |
When: |
Throughout a project. |
Results: |
More effective, efficient work methods. |
Identify a poorly performing process (for example, through issue management, quality control, quality assurance, performance reporting, project reviews, or lessons learned). List the problems and defects of the process. Discuss the situation within your team and with others affected. Gain support for a process-change effort through consensus-building for your ideas.
Assign an owner to manage the improvement project, and plan the project, defining the time, staffing, and other resources necessary for the improvement effort. Set ...
Read now
Unlock full access