April 2010
Intermediate to advanced
272 pages
5h 23m
English
book
The Project Management Tool Kit: 100 Tips and Techniques for Getting the Job Done Right
by Tom Kendrick
Content preview from The Project Management Tool Kit: 100 Tips and Techniques for Getting the Job Done Right
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SCOPE PROCESS19Customer Interviews
What: |
Discussions with customers and users of project deliverables to determine requirements and needs. |
When: |
Project initiation and planning, with periodic review during execution. |
Results: |
Clear knowledge of the customer environment, needs, and trends. |
Plan the Interview
Interviews are a technique for one-on-one user requirements collection. Some interviews are part of the interaction with specific individuals who are project stakeholders. Other interviews are more generic, as part of qualitative market research. Whatever the purpose, plan the interview(s), estimating the required time, skills, costs for travel, and other expenses. Determine how many interviews you will need to do; 20 to 30 interviews ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.