February 2013
Intermediate to advanced
304 pages
7h 42m
English
Frequently, the sale is clinched on the promise of a money-back guarantee. This is where you eliminate the buyer risk, thus removing any remaining obstacles standing in the way of the sale.
Simply stating “Money-back guarantee” is an ineffective use of a guarantee, however. You have to craft the guarantee as compellingly as possible so as not to waste this prime opportunity for closing the sale. A common template for creating a guarantee is as follows:
Do this [whatever you’re asking them to do], and if you don’t [achieve the result you’re claiming they’ll get], then simply give us a call, and we will cheerfully refund your entire purchase price.
For example:
Take the ABC system for a test drive. If you ...
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