April 2007
Intermediate to advanced
192 pages
3h 8m
English
Content preview from 151 Quick Ideas to Deal With Difficult PeopleBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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11Express Confidence That the Person Can Change
It’s axiomatic that if you believe your employees can change, they are more likely to do so. If you believe they can change, make sure you let them know it. Like an energy drink, your encouraging words will boost their spirits.
Change is difficult. When a subordinate tries to move from negative territory into positive, he battles deeply ingrained habits. That fight will provoke anxiety. Counter that with a vote of confidence when the employee displays responsible behavior; speak up or drop the employee a note.
Management consultant John Maxwell advises leaders to play the “positive prophet” for their employees to ensure success.
“People need to hear you tell them that you believe in them and want ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.