April 2007
Intermediate to advanced
192 pages
3h 8m
English
Content preview from 151 Quick Ideas to Deal With Difficult PeopleBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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139When a Foe Asks for a Favor
Because the need to exchange information is constant in an office, sooner or later a nemesis will ask for your help. Retrieving the information may be easy. Deciding whether to share it is another thing.
Here’s a good rule of thumb: If the information the person requests will help him or her do her job, then share it. Professionally, you want to be seen as a facilitator not an obstructionist, as your colleague might be. If your manager knows of the strained relationship between you and the difficult employee, let him or her know in a gentle way that you rose above your difficult relationship to help.
If the information your foe is seeking is for a personal matter, you’ll have to evaluate whether you want to be helpful. ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.