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151 Quick Ideas to Deal With Difficult People
book

151 Quick Ideas to Deal With Difficult People

by Carrie Mason-Draffen
April 2007
Intermediate to advanced
192 pages
3h 8m
English
Career Press
Content preview from 151 Quick Ideas to Deal With Difficult People

147You’re the Boss Now

About the sweetest ending to your long-running battle with a nemesis is a promotion that makes you hissupervisor. You’d be tempted to wield power to get back at the person for all the pain and misery she caused you. How tempting it would be to give her the worse assignments or evaluations or to ignore her requests for help with her own nemesis.

Don’t manage based on the past or what you presume will happen in the future. You’re calling the shots in the relationship. Act like it. As with anybody else you supervise, give out assignments based on skills, not anger. But make it clear than until the employee does something to improve the people skills she so sorely lacks certain assignments will always be off limits.

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Publisher Resources

ISBN: 9781564149381