
275POINTS TO HELP YOUR IMPLEMENTATION EFFORTS
in your life. Regardless of whether this person discouraged sharing
information or not, would you freely tell him about problems in his
operation, or that someone in the organization is being dishonest, or
that you disagree with his favorite operational program? Likely not.
You might want to adopt a manager’s code of conduct—a list of
prescriptions to help managers create an environment around them
where people will feel okay about telling them the truth. It includes:
䉱 Trust others to the degree you would like them to trust you. Trust
is a two-way street. To what degree do you trust your people
to make