Index
ABC technique, 166–167
Abrashoff, Commander D. Michael, 40,
47
absolute honesty
assessing an organization’s, 28
characteristics of, 6
laws of, 49–51
realistic expectations of, 18
reasons to practice, 256–257
Adelphia Communications, illegal activi-
ties of, 131–132
After Action Reviews (AARs), 34–35
Akers, John, 43–44
Alderson, James, 134
A League of Their Own, 58
Alfred, Fred, 177
analyzer, 158
flexing to an, 161
apathy, 149
Apple Computer, 13
Arthur Andersen, 9–10, 206
BFA lawsuit accusations, 9
questionable practices of, 10
reputation of, 9
autocratic decision, perception of fair-
ness of, 137
avoidance, 148–149, 170
Baptist Foundation of Arizona (BFA),
lawsuit against Arthur Andersen, 9
behavior, setting standards of, 20
behavior patterns
healthy debate as, 27 ...