aChapter 8 Selecting Solutions to Improve Workplace Performance
Harold D. Stolovitch and Erica J. Keeps

In This Chapter

  • Learn to establish yourself as a credible partner to your client
  • Get useful tools to help determine learning and performance solutions
  • Learn about useful solutions for WLP professionals

As a workplace learning and performance (WLP) professional, you have probably been faced with a scenario in which a client comes to you for help with a performance problem and then asks for a specific solution. Then, when the requested solution doesn't work because it doesn't adequately address the problem, you are the one left looking ...

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