Harold D. Stolovitch and Erica J. Keeps
In This Chapter
- Learn to establish yourself as a credible partner to your client
- Get useful tools to help determine learning and performance solutions
- Learn about useful solutions for WLP professionals
As a workplace learning and performance (WLP) professional, you have probably been faced with a scenario in which a client comes to you for help with a performance problem and then asks for a specific solution. Then, when the requested solution doesn't work because it doesn't adequately address the problem, you are the one left looking ...