Chapter 28
Level 1:
Reaction Evaluation
Nancy Kristiansen
In This Chapter
- Use a level 1 evaluation strategy to make training more effective
- Learn the elements of a successful level 1 evaluation
Why do level 1 evaluations and their associated forms—the so-called "smile sheet"—get such a bad rap? Is it because they have become no more than a formality and are barely tolerated at training events? Have we watered them down just to avoid offending anyone so that they no longer serve any purpose? What makes trainers the most resistant opponents? Do we see level 1 evaluations as behavior modifiers or score cards rather than as data collection ...
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