Chapter 31
Level 4: Results
Donald V. McCain
In This Chapter
- Learn what a level 4 evaluation is
- Know when to conduct a level 4 evaluation
- Get guidelines for conducting a level 4 evaluation
Atopic of interest to trainers and clients alike is what impact or results did a training initiative have on the organization. After all, clients support the training effort by supplying their time, sending their employees, providing dollars, sustaining evaluation efforts, and supporting environmental change to enable new knowledge, skills, and attitudes (KSAs). The training organization spends significant resources to design, develop, and implement learning ...
Get ASTD Hand Book for Workplace Learning Professionals now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
