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ASTD Hand Book for Workplace Learning Professionals by Elaine Biech

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aChapter 31 Level 4: Results
Donald V. McCain

In This Chapter

  • Learn what a level 4 evaluation is
  • Know when to conduct a level 4 evaluation
  • Get guidelines for conducting a level 4 evaluation

Atopic of interest to trainers and clients alike is what impact or results did a training initiative have on the organization. After all, clients support the training effort by supplying their time, sending their employees, providing dollars, sustaining evaluation efforts, and supporting environmental change to enable new knowledge, skills, and attitudes (KSAs). The training organization spends significant resources to design, develop, and implement learning ...

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