April 2013
Beginner
240 pages
5h 17m
English
Then Consolidate ends with a close . . . every time! The close is the last thing you say before hanging up the phone, leaving their office, or walking away, and this closure does count.
To close the conversation and minimize potential buyer’s remorse, let them know they have made a sound or good decision and again restate the value—how their POWNs will be resolved.
Personalize your final statements with specific and relevant comments such as:
• “Thanks for allowing us to __________.”
• “I appreciate the time you have given us to __________.”
• “I appreciate your arranging a meeting next week with ___________.”
• “Please do not hesitate to contact me if you have any questions.”
You will keep future opportunities ...
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