April 2013
Beginner
240 pages
5h 17m
English
• Pay attention to the emotional and logical factors that impact decision making. Different fears come into play, and your ability to Stop, Drop, and Roll with any final objections or concerns will alleviate those fears.
• Summarize and then assertively ask for the decision. Then wait. Forward movement and action is the goal—for you and your buyers.
• Clearly identify next steps and don’t leave anything hanging.
• Follow up with a written confirmation of the next actions after the conversation. This is especially appreciated by Commanders and Reflectors and may be necessary to keep the Expressers and Achievers on track.
• Eliminate decision questions that ask for two competing decisions, such as ...
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