After reading the chapter, the students should be able to understand:
• Concepts, scope and objectives of e-commerce
• Classes of e-commerce applications
• Role of e-logistics in e-commerce
• e-logistics structure and operation
In the world of e-commerce, competition is just a click away. The successful web businesses will be
those that interact with and service the customer with unparalleled responsiveness. Online infor-
mation sharing, speed and accuracy in material movement and increased visibility form the core
of e-commerce logistics strategy. E-commerce logistics is a collaborative solution ...
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