communication technologies, the speed of information analysis and fl ow has increased tremen-
dously. As a result, effi ciency and effectiveness of logistics operations have improved considerably,
which in turn has led to increasing the level of customer satisfaction. The electronic movement of
information helps reduce the cost of logistics operations due to increased coordination between
various activities across the supply chain. Moreover, decisions are taken on real-time basis, mini-
mizing the risk element.
Logistics information is required for operation planning and control, system development, and
also for the strategic ...
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