MEL is connected via G-net logistics system and Z-Spare-SYS to their worldwide network.
These systems are used in India for their inbound and outbound logistics operationsto gain on
cost- effectiveness, operational effi ciency and asset productivity.
MEL NET SERVICES
MEL is making a big push at streamlining its sales service through the net. The fi rm has invested
in Rs. 5 crores on intra-net to connect 550 authorized service centres with HO.It is also offering
customer call logging, under which a customer can register a service call at the site. Once a cus-
tomer makes an online call, he/she is given an ID number, detailing pr
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