
Power Up Your Small-Medium Business
(292)
Wholesale Business
Objectives
Diversify and grow the business, harvest more value from every customer
contact, increase revenues, and improve employee productivity.
Company Profile
• Fish and seafood wholesaler, a supplier to 100 restaurants, retail
operations, and nursing homes
• Purchases mostly from distributors and processors
• 20-year-old family business
• 17 business locations nationwide
Challenges
• Provide personalized customer care.
• Offer a high-quality, consistent, extensive product supply.
• Deliver fast, reliable service at competitive prices.
• Collect timely customer intelligence to provide to sales ...