
Chapter 8: IP Telephony and Multimedia Communications
(175)
• Automated attendant—This feature is sometimes called a digital
receptionist because it directs calls without the need for a live operator.
• Conference bridge—This function allows multiparty voice calls.
When weighing IPT system investments, a significant point to keep in mind
is the flexibility that IPT delivers versus older, circuit-switched legacy voice
systems. IPT can be location- and service provider-independent, spanning local
area networks (LANs), MANs (metropolitan area networks), and wide area
networks (WANs). Devices can simply be plugged into an IP network and be
visible to the entire ...