
Power Up Your Small-Medium Business
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degree of success. Increasingly, besides B2B interactions, extranets also are being
used to simplify and extend customer interactions and provide customers with
greater self-sufficiency. Examples of business-to-consumer (B2C) extranet
applications include Internet banking, in which customers log on and can conduct
secure transactions in their accounts, and retail customers having access to credit
card accounts, order shipping status, and so on.
As intranets extend beyond company boundaries into extranets, some of the
most critical issues and biggest challenges are those of information security,
access control, ...