The HBR Guides Collection (8 Books) (HBR Guide Series)

Finding the Tools That Work for You

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of social support the students provided. For example,

how often does a student help others when they are

overwhelmed with work? How often does he initiate so-

cial interactions on the job? Social support providers—

people who picked up slack for others, invited coworkers

to lunch, and organized offi ce activities—were not only

10 times more likely to be engaged at work than those

who kept to themselves; they were 40% more likely to

get a promotion.

How does social support work in practice as a tool for

employee happiness? Ochsner Health System, a large

health care provider that I work with, uses an approach ...