
Starting and Maintaining Relationships with Mentors
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The IT profession is well stocked with people who
have far more responsibility than authority. Since they
can’t do things by fi at, they have to be persuasive and
consultative. Kohlman—soon to be in the thick of imple-
menting a new IT architecture designed to tie together
all of Cook’s far-fl ung business units and regions—felt
he needed to fortify his selling skills to pull that off .
Through a series of group mentoring sessions, Pathways
helped Kohlman increase his powers of persuasion.
The group aspect—about which he was initially ap-
prehensive—had a natural multiplier eff ect. Each group ...