The HBR Guides Collection (8 Books) (HBR Guide Series)

139

Chapter 18

The Tools of

Cooperation

and Change

Excerpted from Harvard Business Review, October 2006, reprint

#R0610D. To buy the full-length article, visit www.hbr.org.

A summary of the full-length HBR article by Clayton M.

Christensen, Matt Marx, and Howard H. Stevenson,

highlighting key ideas.

Editor’s note: Sometimes you need to manage change

within projects. Other times the projects themselves

are agents of change in a company, and you have to

overcome organizational resistance. Arm yourself

with the right tools, and you can elicit cooperation

rather than entrenchment.

THE IDEA IN BRIEF

Why do managers struggle so hard to get employees’ co- ...