ACKNOWLEDGMENTS
This book would not have been possible without the generous time
and insights of many people, including, but not limited to, the follow-
ing: Tabor Ames, PQ Media; Jeff Arbour, The Hyperfactory; Whitney
Ashley, The Rose Group; Andy Bates, Interbrand; Suzanne Bedau,
Disney/ABC Television Group; Tom Bedecarré, AKQA; Mike
Benson, ABC Entertainment; Allyson Bentley, Goodby, Silverstein &
Partners; Josh Bernoff, Forrester Research; Jordan Bitterman, Digitas;
Alex Bogusky, Crispin, Porter + Bogusky; Julie Bornstein, Sephora;
Katie Boylan, Edelman; John Butler, Butler, Shine, Stern & Partners;
Joe Case, Nationwide Mutual Insurance Company; Katie Cerruti,
Goodby, Silverstein & Partners; Jennifer Conway, Dotted Line
Communications; Dennis Crowley ...