December 2013
Beginner to intermediate
288 pages
6h 18m
English
| What: | Periodic person-to-person communication without a specific purpose. | |
| When: | Throughout a project. | |
| Results: | Good team relationships, fewer misunderstandings, and early warning of potential problems. |
Informal communication is often at least as important on projects as formal communication. Many risks and problems surface first through conversations and other team interactions, and team management and relationship building depend on casual interactions.
Unplanned conversations at coffee machines, in corridors, and in parking lots and other settings represent some of the most important project communications. Successful project leaders ...
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