December 2013
Beginner to intermediate
288 pages
6h 18m
English
Content preview from The Project Management Tool Kit, 3rd Edition
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QUALITY PROCESS
67
Quality Assurance (PMBOK® Guide 8.2)
| What: | Routine tracking of project output against quantified objectives. | |
| When: | Project execution and closure. | |
| Results: | Prompt detection of process issues and revision of work methods. |
Quality assurance serves two primary purposes on projects. It detects processes that are in need of revision, so they can be improved. It also enforces established standards to minimize work done using inappropriate methods.
Perform an Audit
Maintaining project quality requires periodic process reexamination. Some process audits are scheduled as part of quality planning. Audits may also be triggered by problems uncovered through project variance analysis, quality control, project reviews, or ...
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